1:- At Shiv Shakti Battery, we are committed to providing you with top-quality batteries and exceptional service. This Shipping and Cancellation Policy outlines the details of how we handle the shipment of our products and what to do in case you need to cancel an order.

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Shipping Methods

1: Standard Shipping:- Our standard shipping option provides reliable delivery to your doorstep. Typical delivery times range from [9am to 6pm] business days, depending on your location.

2: Express Shipping:- For those who require batteries urgently, we offer an express shipping option with delivery times of [9am to 6pm] business days.

3: Local Pickup:- If you prefer to pick up your order in person, we offer a local pickup option at our store located at Magardhi Ghat, Samastipur.

4: Shipping Costs:- Shipping costs are determined based on the selected shipping method and your order's total value. We are pleased to offer free standard shipping for orders exceeding 20,000 rupee within Bihar.

5: International Shipping:- For our international customers, we proudly offer worldwide shipping. Please be aware that international orders may be subject to customs duties, taxes, and longer delivery times due to international regulations.

6: Tracking and Lost Packages::- As soon as your order is dispatched, we will provide you with a tracking number, allowing you to monitor the status of your delivery. If your package is lost or arrives damaged during shipping, please reach out to our dedicated customer support team at +917070758419, and we will promptly assist you in resolving the issue.

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Cancellation Policy

1:- We understand that circumstances can change. If you need to cancel an order, please follow these guidelines:

2: Cancellation Window::- Orders can be canceled within 24 hours of being placed.

3: Fees:- There are no cancellation fees if you cancel within the specified time frame.

4: Refunds:- If you cancel your order within the cancellation window, a full refund will be processed to your original payment method.

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